Scientific communications & Medical information management

External and Internal activities


We collaborate to generate evidence and information management at external and internal levels. We also develop clear and concise scientific messaging across different territories and delivery channels. We employ the best in medical writing, creativity, and interactivity to make science memorable and meaningful.

Medical Information (MI) is a Medical Affairs (MA) function that informs healthcare decision-making by providing trusted clinical and scientific product information to healthcare professionals (HCPs) and patients and caregivers

Information management: Medical Communication

- Publications

- Conferences and congresses

- Medical information 

- Marketing initiatives and events

- Continuous medical education

Medical information activities

- Response to basic enquiries (SmPC, patient leaflets, FAQs)

- Response to complex inquiries 

- Preparation of written responses 

- Therapeutic area updates

- Product updates 

- Market access support 

- Customer service telephone center (answering telephone enquiries)

- Response to enquiries on scientific information on drugs 

- Legislation (copyright, etc)

- Review and/or approval of promotional materials 

- External user bibliography service (articles and searches)